Policy
Shipping & Refund Policy
Last updated: October 15, 2026
Shipping
Orders typically ship within 1–3 business days. Delivery estimates depend on the shipping method selected at checkout. You will receive tracking once your package leaves our facility.
Returns
Unworn, unused items in original packaging may be returned within 30 days of delivery for a refund to the original payment method. Return shipping may be the customer's responsibility unless the item arrived damaged or incorrect.
Exchanges
We recommend returning for a refund and placing a new order for the preferred item to ensure the fastest fulfillment.
Start a return
Email support@northline.com with your order number and we will guide you through the process.